Privacy Policy

1. Introduction

Maiovo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our AI content creation and automation platform (the "Service").

2. Information We Collect

• Account Information: Name, email address, password, and subscription details.
• User Content: Videos, images, documents, texts, and other media you upload for processing.
• Social Media Data: If you connect your social media accounts (e.g., YouTube, TikTok, Instagram), we collect necessary tokens and permissions to post content on your behalf. We do not store your social media passwords.
• Brand Information: Logos, brand voice preferences, and product details used to train your custom AI profile.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our AI generation and scheduling services.
• Process your uploaded content using AI models to generate descriptions, captions, and derived media.
• Publish content to your connected social media platforms upon your request.
• Communicate with you about updates, security alerts, and support messages.

4. Data Sharing and Third Parties

We may share your data with trusted third-party service providers solely for the purpose of operating our Service:

• AI Providers: We integrate with third-party AI models (e.g., OpenAI, ElevenLabs, HeyGen) to generate content. Your input data may be sent to these providers for processing but is not used to train their public models.
• Cloud Infrastructure: We use secure cloud hosting providers to store your data.
• Social Platforms: We transmit your content to social media platforms (YouTube, TikTok, etc.) via their APIs only when you execute a publish or schedule action.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You are responsible for securing your account credentials.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your connected social media accounts directly within the application settings. To request full account deletion, please contact us.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@maiovo.com.